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Chiller Service & Repair

Chiller Service – an Aqua service contract, or preventative maintenance plan, ensures the efficiency, effectiveness and longevity of your cooling equipment and gives you total peace of mind.

Aqua’s Chiller Service & Maintenance division, Aqua Cooling Services, provides a comprehensive after-care package to clients across the UK. Our engineers are trained to work on all the main chiller brands, including Airedale, Blue Box/Swegon, Carrier, Climaveneta, Corema, Hiross, MTA, Nova Frigo, Stulz, Trane, Smardt and York as well as our own Aqua and Hitema units.

We service all types of units both air, water cooled high and low temperature operation. We are fully conversant with all types of refrigerant compressors, reciprocating, scroll, screw and turbocor and all of our engineers have in-depth knowledge of their application and use.

Service Plans

We offer a range of Chiller Service contracts and Chiller Maintenance package options to suit the differing needs of our broad and varied client base. Whether you’re looking for a standard annual service programme or a unique, tailored, maintenance programme, Aqua can meet your requirements. If your process/site is operating 24/7, 365 days of the year, you can also take advantage of our rapid and out-of-hours response times.

Climacheck Testing

In addition, Aqua can offer the very latest in Chiller Performance Analysis – ClimaCheck – this innovative system can improve efficiency by up to 30%!, Saving Energy and Money – Reduce Energy Consumption and save on repair and maintenance costs by testing your chillers with Climacheck!

climacheck system

climacheck

“I would like to reiterate how much of an asset you have in your engineer. He has been on site today and has been instrumental in resolving an issue that the client was experiencing on ‘their’ side of the chilled pipework – something that they had been unable to resolve for two days! He went above and beyond to help the client and worked with the maintenance engineers to identify and ultimately resolve the issue - I would recommend him to anyone who needs excellent service delivered with a smile.” - customer satisfaction survey feedback 2015

Service Plan Benefits

All Aqua Chiller Service contract customers benefit from:


  • Priority response over non-contracted customers
  • A dedicated service advisor
  • A dedicated service engineer
  • Discounted labour & travel rates
  • Discounted parts & refrigerant costs
  • Free technical advice

Safeguard Your Investment

Whilst new chiller units normally have a manufacturer’s warranty as standard, it only remains valid if the equipment is correctly & professionally serviced from the outset (normally service record data is requested against any warranty claim) including maintaining the correct levels of chiller glycol. To this end, our chiller service plans ensures any specific requirements are met. By incorporating a planned programme of both routine and specialist maintenance, your equipment will always run to maximum efficiency, extending its life-span and minimising any risk of down-time.

When an Aqua engineer visits you you’ll receive a detailed written/digital report as to your equipment's current condition. This will include detailed parameter values, not just tick boxes, for clarity, transparency and accountability. If our engineer recommends any additional further action, then we’ll make you aware at the first available opportunity. By protecting your equipment against costly repairs and unnecessary downtime, you’ll actually save money in the longer term!

“The engineer was very polite and informative - would like him to look after all our chillers...” - customer satisfaction survey feedback 2015

Technical Excellence & Expertise

Aqua’s engineers undergo a bespoke, ongoing, training programme to ensure they have the highest level of technical expertise. They’re familiar with an array of pumps, control valves, heat exchangers, inverter types and other component parts so that they can offer you the most effective and efficient solution as quickly as possible.

We understand that our clients work within very differing environments, depending on their industry sector. Our engineers are familiar with operating within the most sensitive scenarios, including highly critical Data Centre set-ups, hospital and education facilities and the utility companies as well as very industrial chemical and steel production plants.

Health & safety is always paramount and our engineers are fully conversant with the very latest in health & safety requirements. As a company, Aqua Cooling are accredited to the Contractors Health & Safety Assessment Scheme (CHAS), hold REFCOM registration (REF01011598) and our engineers are FGAS qualified.

“Your engineer was extremely helpful” - customer satisfaction survey feedback 2015

Call us for a Free No Obligation Quotation, to set up an energy assessment or to find out more about our after-sales services – start improving your system efficiency, Save Money and Protect the longevity of your equipment straight away!

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