Servicing & Maintenance for Cooling Systems

Our expert Engineers can support you with all aspects of servicing & maintenance, ensuring your equipment is the best it can be.

About Cooling System Maintenance

Whether you’re looking for a one-off service or a comprehensive Planned Preventative Maintenance Plan, you can rely on our highly qualified Service Engineers to take complete care of your cooling system.

Based across the UK, our Engineers are never far away when you need them.  They are trained on all brands of cooling equipment and familiar with a range of refrigerants, including F-Gases, CO2 and R290/Propane. 

Maintained By The Best

Aqua service all types of cooling equipment, including air and water-cooled systems, at both high and low temperatures. After 20+ years in the industry, we’re experienced in all areas of temperature control and nothing really fazes us! 

We’ve worked across all the main industry sectors and our Engineers are fully conversant with all types of refrigerant compressors; reciprocating, scroll, screw and Turbocor. They are as happy working with pumps, control valves, heat exchangers & inverters as they are with chillers, free coolers, air blasts adibatics & cooling towers.

Bespoke, ongoing training ensures our Engineers are the absolute best they can be.

Planned Preventative Maintenance Plans

An Aqua Preventative Maintenance Plan (PPM) plan protects the efficiency, effectiveness and longevity of your cooling equipment.  Taking a proactive approach to maintenance will lower operating costs, minimise downtime and ensure business continuity.

We offer the option to upgrade a Standard PPM to a Premium or Premium Plus version, depending on the needs of your business and preferred response time.  Or, if your operation is very specialist, we can devise a plan to your bespoke requirements.

Taking the proactive approach one step further, ask the Team about adding Remote Monitoring to your set-up!

What can you expect with an Aqua service & maintenance plan?

With a Planned Preventative Maintenance Plan (PPM), you will be assigned a dedicated Service Engineer, local to your site, who will get to know your cooling equipment, business operation and objectives.

After each visit, your Engineer will provide a comprehensive report on the current condition of your cooling system. This will include detailed parameter values, not just tick boxes on a checklist, for clarity and accountability. 

We will always suggest any recommended action that our Service Engineer advises to avoid problems arising further down the line.  

Tailor your service & maintenance plan

The following services can be added to your cooling system service & maintenance plan or arranged as a one-off:

Vibration Analysis is used to detect the early warning signs of mechanical fatigue, which if left unaddressed, could cause a potentially expensive machine or component failure, and even lead to other equipment being affected, resulting in costly and lengthy downtime.

All rotating equipment vibrates to some degree, but the older the components get, the greater the increase in vibration and the greater risk of an unforeseen machine or component failure.

Thermal imaging surveys are a highly effective, non-contact diagnostic technique for checking the condition of machinery and components without the need to shut down operations.

Thermal imaging “sees” infra-red wavelengths emitted from objects and then converts the temperature information into an image. Hot spots, shown as red, indicate temperature rises which highlight problems or potential future failure points.

In rotating machinery, misaligned shafts are widely recognised as one of the key contributors to plant breakdowns.

Poor shaft alignment can lead to increased vibration and stress, excessive friction and wear, higher energy consumption, damage to the shaft seal and ultimately, drive motor and compressor bearing failure.

Laser shaft alignment is fast, accurate and efficient and will help get your rotating machinery running at peak efficiency, extending the mean time between failures through increased reliability.

Air, gas, and refrigeration compressors are critical components within many manufacturing operations.

One of the primary causes of compressor failures is contamination of the oil itself. Lubricants serve several purposes in compressors from maintaining temperatures and lubricating moving parts to creating seals. Without regular sampling and analysis of compressor oil, there is an increased risk of system degradation and costly component failure.

Cooling systems, whether open-recirculating cooling towers or closed-loops systems are an essential component in many commercial, industrial and process environments where their primary purpose is to remove heat via a heat exchanger to water in a cooling system.

If a cooling system, or the water used within it, is poorly maintained, or left untreated it can lead to several common problems that will affect cost, performance, reliability, and safety.

Regular sampling of the system water can help to avoid any issues occurring and a water treatment plan can be put in place, should they occur.

Using ClimaCheck technology, an Engineer can give you a full analysis of your cooling system’s performance in as little as 30 minutes. A series of sensors collate live operating data, which is analysed to suggest adjustments to improve energy efficiency. Patented in 1986, the system is independent and totally unbiased, but can increase efficiency by up to 30%. By running equipment at optimal efficiency, you not only save energy but minimise running costs and extend system longevity.


A noise impact assessment is necessary if you are planning to install, or already have installed, any noise generating equipment such as air conditioning units, process chillers or extraction systems.

This will ensure you are not adversely impacting the surrounding environment such as nearby residents and other businesses.

At Aqua, we carry out noise and impact assessments in accordance with the approved methods outlined under the national standard BS 4142:2014+a1:2019.

If the results of the assessment show that equipment is too loud for the area, we will work with you to create a solution to ensure it meets the requirements.

Health and Safety

Aqua’s Engineers are fully conversant with relevant Health & Safety requirements. As a company, Aqua are accredited to the Safe Contractor Scheme and all our engineers are F-Gas qualified.

To arrange a service visit or to find out more about our maintenance programs, speak with the team on 0333 004 4433


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Aftersales Support

A Complete 360 offering:

24 Hour Support

All our service plan customers benefit from 24/7 helpline coverage and breakdown service, 365 days of the year.

Preventative Maintenance Plans

Our maintenance plans can be fully tailored to your specific site requirements. Regular, proactive service visits will minimise the risk of downtime and ensure your equipment runs efficiency and cost-effectively.

Spare Parts Service

We hold stock of a wide range of spares for most cooling system brands and provide a full fitting service as required.

Specialist Engineers

All our Service Engineers are refrigeration specialists, F-Gas accredited, experienced in low GWP refrigerants (R290/Propane and CO2) and highly skilled in their field.