Remote Monitoring

Remote monitoring protects your business from downtime and keeps your equipment running exactly as it should.

About Remote Monitoring

Remote monitoring enables you to track the performance of your temperature control equipment, without being there in person. It helps to identify potential issues, improves operational efficiencies, and minimises the risk of downtime.

Our Aqua Proactive takes it one step further. When you take up remote monitoring with us, we’ll be your eyes and ears! With Aqua Proactive we monitor your system for you, so if anything should ever go wrong, we’ll have an Engineer on the case before you even realise there’s a problem!

How Does Remote Monitoring Work?

Aqua Proactive can be pre-fitted to your chiller, or other temperature control equipment. A piece of hardware is installed on the unit which continually communicates with a cloud based server and records real time performance data. The data is logged every 10 seconds and monitors 300 variables.

By logging onto a secure browser, you’re able to view the performance of your equipment as if you were there in person. You can see live trends, make changes to operating parameters and see how your system is tracking against KPIs. The browser can be accessed on a PC or mobile device, such as a tablet or smartphone.

Any data relating to potential faults and/or alarm notifications is seen by an Engineer at Aqua HQ, and can also be sent, via email, to designated personnel.

Aqua Proactive can also be retro fitted to existing equipment, just ask the team for details.

The Benefits of Remote Monitoring

The real time monitoring that Aqua Proactive provides can be invaluable to your business. Benefits include:

Peace of mind – our Engineers are watching your system, taking away the stress of unexpected failures, allowing you to focus on your business. if an alarm triggers our Engineers can access remotely and identify the problem. If we can we’ll resolve it there and then, or, if it needs a site visit, we’ll get someone despatched sent to site with parts for a first time fix.
Staying ahead of the game – with real time monitoring potential issues can be identified early and acted on, preventing an emergency breakdown scenario and associated costs and downtime.
Increased efficiencies – live time data and trends can help you fine tune your system, improve efficiencies, lowering energy usage and subsequent costs.
A proactive approach to maintenance – by collecting data on operating conditions and other critical parameters, it helps predict when maintenance is needed. It can be proactively scheduled, reducing unplanned downtime and extending equipment lifespan.
Remote access – you can access – and control – your equipment from anywhere that has an internet connection. You can view the status and make adjustments without being on site, which is really useful if you run multiple sites. You can also respond to changing conditions and demands, for example making changes to cooling capacity during peak load times.
Data analysis – you have a wealth of data at your fingertips, ideal for identifying trends and areas for improvement. These valuable insights can help business decisions around upgrades and replacements.

Remote Monitoring for Trade, FM & OEM Clients

If you’re a client working with the trade, facilities management or OEM sectors, remote monitoring can enable you to offer added value to your customers. Aqua Proactive can be set up so that you – and your customer – have access, allowing you to support them with any issues.

For more information on our Aqua Proactive remote monitoring service, give the team a call on 0333 004 4433.

Aftersales Support

A Complete 360° offering:

24 Hour Support

All our service plan customers benefit from 24/7 helpline coverage and breakdown service, 365 days of the year.

Preventative Maintenance Plans

Our maintenance plans can be fully tailored to your specific site requirements. Regular, proactive service visits will minimise the risk of downtime and ensure your equipment runs efficiency and cost-effectively.

Spare Parts Service

We hold stock of a wide range of spares for most cooling system brands and provide a full fitting service as required.

Specialist Engineers

All our Service Engineers are refrigeration specialists, F-Gas accredited and highly skilled in their field.

Remote Monitoring Boosts R&D Success for Energy Tech Business

Research & development initiatives often face challenges, not least of all the need for robust temperature control and close monitoring throughout. Aqua helped an energy technology company maximise the reliability, efficiency, and success rate of their latest product development trial with an innovative chiller & remote monitoring package.

Frequently Asked Questions

What is Aqua Proactive and how does remote monitoring work?

Aqua Proactive is Aqua’s remote monitoring service. Your equipment sends real-time performance data back to our team. We monitor this data continuously so we can spot potential issues and act before they cause a breakdown or loss of production.

What are the benefits of remote monitoring for my cooling equipment?

The main benefit is catching problems early. Rather than waiting for a fault alarm or a breakdown you get proactive alerts and engineer intervention before things go wrong. This means less downtime and often lower repair costs as faults are caught at an early stage.